How do I attend an online consultation?
What is Zoom, and how do I use it?
Zoom is a free, secure, computer program used to hold online meetings.
You can use Zoom on a smartphone, tablet, laptop, or desktop computer - as long as you have a camera, speakers, and a microphone. Zoom uses your computer's (or phone's) camera to show live video of all attendees. If you don't wish to be on camera, that is fine too. Zoom will just display your name (or avatar, if you have set one). It also uses your computer/phone's microphone, to allow you to talk to other meeting participants.
The first time you use Zoom, you will need to download the Zoom program or app - depending on the device you plan to use (e.g. laptop, smartphone, etc.).
To do this, open your Zoom meeting invitation email and click on the link that says "Join Zoom Meeting". This will take you to the Zoom website.
From the Zoom website, click the blue download button.
After Zoom has downloaded, you need to install it on your device.
If you are using an Apple computer (e.g. MacBook): Double-click the file called Zoom.pkg, which is typically saved to your Downloads folder. The installer program opens and guides you through the process.
If you have a PC: Double-click the file called ZoomInstaller.exe to install the program.