How do I attend an online consultation?
Online consultations are currently delivered via Halaxy Telehealth. Two days prior to your consultation, you will receive an email remainder with a link to join the online appointment. At the time of your scheduled appointment, simply click on the link provided in your reminder email to join.
What is Telehealth, and how do I use it?
Halaxy Telehealth is a free, secure, web-based platform used to deliver health services online. You do not need to sign up to, or download, anything additional to attend a Telehealth consultation.
You can access your Telehealth appointment using a smartphone, tablet, laptop, or desktop computer - as long as you have a camera, speakers, and a microphone.
To use Halaxy Telehealth, your browser must have access to your camera and microphone. Your browser will usually ask you whether you want to allow access when you join the session. However, if you are having trouble, please see the following articles on how to allow a camera and microphone in various browsers: