FAQs

How do I make an appointment?

Bookings requests can be made online, via my Halaxy profile, by email to eticonutrition@outlook.com, or using the contact form provided on the Contact page.

How do to attend an online consultation?

Online consultations are currently delivered via Zoom. A free, secure, online meeting platform.

Shortly after booking your online consultation, you will receive an email inviting you to attend a Zoom meeting.

Please see Online Consultations for more information on Zoom, how to use it, and how to join your scheduled consultation.

How should I prepare for my initial consultation?

Please have the following available for your initial consultation.

  • A list of your regular medications and any dietary supplements you are currently taking; including vitamins, minerals and herbal preparations.

  • A copy of any recent (within the last 12 months) blood tests.

  • A completed food diary for 2-3 days prior to your scheduled consultation. This will be helpful in identifying what you are usually eating day-to-day. A convenient way to do this is using the free Easy Diet Diary app - which is available for both iOS and Android devices.

  • If you have been referred by your GP, and hold a Chronic Disease Management / Enhanced Primary Care plan, please have a copy of your plan available.

What can I expect from a dietetic consultation?

Feeling a little anxious about seeing a Dietitian, especially if you have never worked with one before, if completely normal. Please be assured that I work in a respectful and non-judgement way. As an Accredited Practicing Dietitian, I am required to abide by Dietitians Australia Code of Professional Conduct and Statement of Ethical Practice. This includes privacy and confidentiality. Please be assured that everything we discuss during your consultation is completely private and confidential. See "What is your privacy policy?" for more information.

An initial consultation is 60 minutes, during which you will be asked a lot of questions to develop a picture of your overall health and nutritional status - this forms the basis of my nutritional assessment. We will discuss your current lifestyle, weight history, medical and family history, usual eating pattern/s and activity level, as well as your current knowledge about any medical conditions you have, and their treatment/s. If there are particular aspects of your health you would rather not discuss, please just let me know.

As a Dietitian, my role is to assess your nutrition education needs, and identify the changes that may help you in meeting your individual nutritional needs and improve the quality of your diet. Therefore, we will work together to develop a realistic and meaningful goal (or set of goals), aimed at getting you from where you are, to where you want to be. If you are seeing me in relation to a particular medical condition, I will also provide education regarding this condition and the role of nutrition and lifestyle changes in its management.

I may also provide you with relevant nutrition and/or health-related information and resources that I think may be helpful. Generally, these are in PDF format, and will be sent to you via email at the end of each consultation.

When should I see a Dietitian?

There are a wide range of factors that may lead to a person benefiting from the support of an Accredited Dietitian. Some common reasons why someone may be referred, or independently choose, to consult with a dietitian include:

  • A newly diagnosed chronic health condition;

  • Signs that a chronic illness is not being managed effectively;

  • Assistance with a therapeutic (e.g. renal, low salicylate, gluten-free) or specialised diet (e.g. whole food plant-based, vegan, vegetarian);

  • Optimising nutritional status prior to, and during, pregnancy;

  • Significant changes in weight;

  • Recent poor food intake, poor appetite, or difficulty preparing or eating food;

  • Changes in medication/s; and/or

  • Periodic review of medical nutrition therapy.

Can I claim a rebate with my health fund?

Most private health funds provide rebates for consultations with a Dietitian as part of 'extras' cover. You will be provided with a receipt to submit to your fund. The rebate amount may vary, depending on your fund and level of cover, and whether it is an initial or review consultation. Many health funds now provide rebates for telephone and video consultation. Please contact your health insurance provider to confirm your personal entitlements.

Can I claim a rebate from Medicare?

You may be eligible to claim a rebate from Medicare if you have been referred to a Dietitian by your GP on a Chronic Disease Management (CDM) or Enhanced Primary Care (EPC) plan.

CDM / EPC plans are designed to help patients access a range of health services - including dietetics - to assist with the management of chronic (ongoing) health conditions.

Examples of chronic conditions eligible for a CDM plan include:

  • Diabetes

  • High blood pressure (hypertension)

  • High cholesterol

  • Irritable Bowel Syndrome (IBS)

  • Polycystic Ovary Syndrome (PCOS)

  • Arthritis

The Medicare Benefits Schedule (MBS) provides a rebate of $55.10 per consultation, for up to 5 sessions per calendar year. Your doctor must develop the plan prior to your appointment for you to be eligible for this rebate.

Please have a copy of your plan available during your appointment and note that you have been referred by your GP on a CDM / EPC plan when making a booking.

What is your cancellation policy?

Your appointment time is set aside for your exclusive use. Last minute cancellation of an arranged appointment is unfair on my time and limits my ability to work with other clients. I ask that you provide at least 24 hours notice of a cancellation or 50% of the full fee is payable for the missed session. This cancellation fee will only be waived in exceptional circumstances.

Please note that the cancellation fee is not claimable through your private health insurance or Medicare.

What is your privacy policy?

I recognise the importance of protecting your privacy. and am committed to complying with the Privacy Act 1988 and the Australian Privacy Principles.

Any personal information you provide in any correspondence, or disclose during your scheduled consultation, will be kept private and confidential. All electronic records that are created will be encrypted and stored securely.

Any contact details you provide will only be used for the purpose of forwarding information relating to your dietetic treatment. Your details will be treated as strictly confidential and are not sold or passed on to any other parties. I will also not send you any unsolicited advertising information ("spam").

If you have any questions relating to my privacy policy, please contact me at eticonutrition@outlook.com.

Still have questions?

For any other questions, or to book an appointment, please contact me via email at eticonutrition@outlook.com, or using the contact form.